Ocaso at 110 Middlesex Street in London, England

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Today: 09:00 am — 05:00 pm

Reviews about Ocaso

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  OCASO is a deceiving, Unreliable and unprofessional Company. Stay Away From this company. You'll save yourself, Stress, Anxieties and loss of money if you go with another company, any company other than OCASO. I insured my buy-to-let property with OCASO, Unfortunately in September, my tenant called me to tell me that i have had an arson attack leading to the tenant to be homeless. I immediately rang OCASO to inform them of the situation. I waited weeks to be placed with a loss adjuster. The letter i was sent in september had an incorrect number of the Loss Adjuster - I had to google to find the correct details - After numerous of unsuccessful calls trying to find out what was going on with my claim, I got a call from a gentleman who interviewed me for about an hour. 2 months later in january, i was placed with another loss adjuster. Who promised me that i would be reimbursed for securing the property as the council was complaining about the property. To cut a very strenuous, hurtful story short, OCASO came back in April to tell me that my claim is invalid because I didn't tell them that the tenant was unemployed. When I bought the property, it was already tenanted and every information given to OCASO was to the best of my knowledge. To my knowledge, the tenant was on housing benefits and individuals on housing benefits does NOT necessarily mean that they are unemployed; some people are employed but may still need help with the rent. OCASO made me wait 6 months to point out such a trivial excuse. They realized that my claim was very valid and are refusing to pay. A tenant seeking housing benefits doesn’t cause a property to burn. Insurance is obtained to help in terrible events such as this but when it comes for insurance companies like OCASO to help, they look for loopholes. I am seeking legal action against this company. AVOID!!!
  by Llyrio B

  May 10, 2017

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