Boots at 449 Brixton Road in London, England

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Today: 07:30 am — 08:00 pm

Reviews about Boots

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  Very good manager. Impressive customer service had an issue with a product. The store I purchased products from had a horrible manager. This manager rectified issue and eliminated aggravation caused by inital stores manager.
  by sillvena williams

  November 01, 2017
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  I visited the Boots store in Brixton on 6 July and waited at the pharmacy counter for 30 minutes during which time not one person's order was fulfilled and not one person served satisfactorily. The queue grew in size and people became extremely irritated as it appeared there was a great deal of "milling about" behind the counter but very little achievement. Talking to others waiting it was a story of woe: e-prescriptions lost in transit, items not in stock, general confusion, even where items were in stock waiting times for the prescriptions to be made up were over long. After half an hour I asked to speak to the manager. She at least checked to see if the items I needed were in stock. They weren't and I certainly wasn't prepared to return there to wait again, particularly as my fellow queue members advised me that the service is always poor and slow and if I had any alternative pharmacy I should use it. Adding insult to injury there were several young people on work experience, all left to their own devices. I suggest that this branch doesn't offer work experience until they are able to set a good example and have staff to spare to offer the necessary support. Sent from my iPhone
  by Andrew Eden

  August 22, 2017

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